Privacy Policy

Your Personal Information is Safe with Us

California Long Term Care Insurance Services, Inc. and NorthStar Network Insurance Agency, Inc. are committed to protecting the privacy of your personal information. Your personal information is safe with us.

Your Personal Information is Used Only to Serve You

  • Any personal (i.e. identifying) information that you provide will be used to help transact your business, respond to your questions, and optimize your use of our website and services.
  • We will not sell, rent, or give any personal information to any unaffiliated party for purposes unrelated to servicing your requests (unless required to do so by law or other regulatory authority.)

Non-Personal Information Anonymously Collected for Marketing Purpose

Like many companies, to learn how we can reach more people who may benefit from our long term care insurance services, we use Google Analytics to collect non-personal information such as which webpage visitors visited and which advertisements they clicked on.

All of this information is collected anonymously. Your personal information is never attached to information collected for marketing purposes.

    • Your personal information is never associated with marketing information and you may opt out of having marketing information collected through Google. You can opt out here http://tools.google.com/dlpage/gaoptout?hl=en
    • Google also collects information such as mouse clicks, mouse movements and scrolling activity, browser type, operating system, access times, and Internet Protocol (IP) address.

However, the actual IP address is never disclosed by Google; it’s used only to identify the country, state, and city of our website users. This helps us know how our website is working and where to put our marketing dollars to reach people who need our services.

Here is a link to Google’s Privacy Policy: http://www.google.com/intl/en/analytics/privacyoverview.html

Updates to Our Privacy Policy

If it is necessary to modify our privacy policy, you will find those changes right here; if it is a significant change, we will post notice of the update on our home page.

How to Contact Us if You have Privacy Policy Questions or Concerns

Should you have any questions or concerns about the use of information collected on our site, please contact us via email at privacy@cltcinsurance.com. We welcome your inquiry.